This English text is provided for information. The Turkish version is the binding text; in case of any difference, the Turkish version prevails.
Free Trial and Automatic Payment Terms
Last updated: 15.10.2026 · Version: 1.1
1. Trial period and scope
- Accounts opened through self-service registration start with a 14-day free trial. The trial starts on the day the registration steps are completed.
- At most 1 product (package leaflet, eIFU or product passport) can be created during the trial.
- The public page of the trial product is published with a "DEMO" label and is closed to search engines. This page is not intended for use on product packaging or in official registrations.
- During the trial, the AI assistant and AI content generation are limited to the trial credit assigned to your account. If no trial credit is assigned, the assistant may be disabled during the trial.
- Kardan.Digital may end the trial by notice in case of suspected abuse. Example: the same company repeatedly opening trials.
2. Card registration
- Registering a valid credit or debit card is required to start the trial.
- Card details are entered only on the secure payment page of the payment institution iyzico, with 3D Secure verification.
- To verify the card, a verification amount of TRY 1 is charged at registration. This amount is cancelled or refunded on the same day. Depending on your bank, it may briefly appear on your statement.
- The card number is not stored in Kardan.Digital's systems. Only the card reference issued by iyzico and the last four digits of the card are stored.
3. What happens at the end of the trial?
- 3 days before the trial ends, a reminder is sent by e-mail to the account administrator. The reminder includes the conversion date, the estimated first amount and a link to end the trial.
- At the end of the trial, unless the trial has been cancelled, the account automatically converts to a paid subscription. The selected package and tier apply.
- On conversion, the "DEMO" label is removed. The product page becomes a regular published page.
- The subscription term is 1 (one) year from the conversion date. At the end of the term, the subscription renews automatically for the same period. A reminder is sent by e-mail at least 30 days before the end date; the Customer may choose not to renew by giving notice before the end date.
4. Ending the trial and stopping automatic payments
- During the trial, you can leave without paying through the "End trial / stop automatic payment" option on the My Account screen of the Platform.
- If the trial is ended or the card is removed, the trial closes at the end of the period and no fee is charged. The public page of the trial product is closed.
- Content in a closed trial account is kept for 30 days and then deleted. If you switch to a paid subscription within this period, the content is preserved.
5. Fees and automatic payment
- Fees depend on the selected package and the number of products (leaflets). The estimated monthly amount is shown at registration excluding VAT. The amount charged to the card includes VAT.
- In a paid subscription, the account statement is issued monthly and in advance.
- The statement is charged automatically to the registered card on the 1st of each month. The first charge is made at conversion at the end of the trial.
- Statement items are:
- monthly fixed package fee
- number of products exceeding the package scope
- AI usage and adjustment items for the previous month
No daily pro-rating is applied for partial months.
- AI usage (assistant, content generation, translation, text-to-speech) is charged against pre-loaded credit or as an item on the statement. When the credit balance runs out, the related features may stop until credit is loaded.
- The invoice is issued electronically (e-Invoice / e-Archive) within 7 days after payment.
6. If payment fails
- If the card charge fails, payment is retried for 3 days.
- If the retries also fail, an invoice is issued for the statement and payment by bank transfer is expected. The account administrator is notified.
- If an unpaid statement is not paid within 15 days of its due date, Kardan.Digital may restrict or suspend the service. In this case, new product publication and AI features may be stopped; published product pages may also be closed after written notice.
- Commercial default interest may be applied to late payments under Turkish Law No. 3095 on Legal Interest and Default Interest.
7. Managing the card
- The registered card can be changed or removed at any time on the My Account screen.
- If the card is removed in a paid subscription, subsequent statements are paid by invoice and bank transfer.
8. Price changes
Kardan.Digital may change package prices by notifying you by e-mail at least 30 days in advance. The change applies from the first statement after the notice. If the Customer does not accept the change, it may end its subscription before the change takes effect under the procedure in Section 14 of the Terms of Use.
9. Refunds
- Since no fee is charged during the trial, no refund applies. The TRY 1 verification amount is refunded on the same day.
- Monthly fees charged in advance are not refunded for unused time. Exceptions:
- The Customer ends the subscription because it does not accept a material change to the terms (Terms of Use, Section 14): the fee for the unused period is refunded.
- Incorrect or duplicate charges caused by Kardan.Digital: refunded within 7 days of detection.
10. Contact
For billing and payment questions: info@kardan.digital
Version archive (Turkish):1.0